Delivered across the UK
Shipping & returns
Orders placed before 2pm on a working day leave us the same day, tracked and plastic-free.
| Service | Delivery time | Cost |
|---|---|---|
| Standard UK delivery | 2–3 working days | £3.95 — free over £50 |
| Next-day UK delivery | Next working day (order before 2pm) | £6.95 |
| Northern Ireland & Highlands | 3–4 working days | £4.95 — free over £50 |
| Republic of Ireland | 4–6 working days | £8.95 |
Returns, made simple
You have 30 days from delivery to return anything — including opened products. Email hello@lyriora.com with your order number and we'll send a prepaid UK returns label. Refunds are issued to your original payment method within 3 working days of arrival.
- 30-day money-back guarantee, opened or unopened
- Prepaid UK return label included
- Refunds processed within 3 working days
- Faulty or damaged items replaced immediately
Order tracking
Every parcel is tracked with Royal Mail or DPD. You'll receive a tracking link by email as soon as your order leaves our UK warehouse. Nothing arrived? Contact us and we'll resolve it the same day.
Contact customer serviceFree UK delivery over £50
Dispatched same day before 2pm
30-day money back
Try it. Not for you? Full refund
Natural & cruelty-free
Plastic-free wherever possible
UK customer care
Real humans, replies within hours