Lyriora support
Customer service
Send your question with as much detail as possible and our team will reply by email.
Frequently asked
When will my order be dispatched?
Orders are fulfilled by international supply partners. Processing and tracked UK delivery typically take 7–15 working days, with the estimate confirmed at checkout.
Is delivery really free?
Delivery charges depend on the product, supplier and destination. The exact charge and estimate are shown before payment.
Can I return something I've opened?
Contact us before returning an opened item. Eligibility depends on the product, hygiene requirements, condition and the policy shown when you ordered.
Are your products suitable for sensitive skin?
Suitability varies by product and person. Check the ingredient list on the product page and consult a qualified professional if you have allergies or a skin condition.
Where are products sent from?
Products are fulfilled by international supply partners. The carrier and route can vary by item and destination.
Which payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay, Google Pay and Klarna (pay in 3).
Looking for delivery costs and returns steps? Shipping & returns
Send us a message
Or email customersupportlyriora@gmail.com.
Tracked UK delivery
International delivery estimate shown before payment
Clear product details
Ingredients, use and specifications before you buy
Considered selection
A premium edit across every beauty ritual
Customer support
Contact customersupportlyriora@gmail.com